Great feedback received during consultation on the CHS Guidance Notes and Indicators
We have received a range of informative feedback on the draft CHS Guidance Notes and Indicators from humanitarian actors worldwide during the two-month consultation period. Respondents liked that the tool is “relevant”, “comprehensive” and “high quality” while also highlighting areas for improvement.
The consultation encouraged field users to give feedback on their application of the CHS using the Guidance Notes and Indicators, in order to test and finalise the document. Testers were invited to select their own approach to gathering feedback, whether by using the tool while designing a new project, or reviewing an existing project or country strategy.
Key themes emerging from the feedback
What people liked:
- More than 80% of online survey respondents found the language used to be easy enough for everyone to understand (47% “Yes”, 35% “Mostly”)
- More than 80% of respondents found the design user-friendly and easy to navigate (44% “Yes”, 37% “Mostly”)
- Almost 90% of respondents found the text boxes useful (70% “Yes”, 19% “Mostly”)
- Almost 80% of respondents found the quotes useful (42% “Yes”, 37% “Mostly”)
- The guidance is relevant and of high quality
- The guidance is very comprehensive, covering many different important aspects
Where there’s room for improvement:
- A number of people highlighted that the Guidance Notes are too long and unpractical for use at field level
- A number of people highlighted that there's too much jargon - the document needs to be translated into plain English
- Regarding indicators: clarify what “degree to which” means exactly
- It’s unclear how the CHS should be implemented when working with partners
- The mainstreaming of gender issues should be strengthened
- It’s unclear how the CHS should be implemented in a development or advocacy context
The global consultation received feedback from actors in Africa (Democratic Republic of the Congo, Ethiopia, Kenya, Uganda), the Americas (Canada, Colombia, El Salvador, USA), Asia (Bangladesh, Indonesia, Malaysia, Myanmar, Pakistan), Europe (Denmark, Finland, Germany, Italy, Netherlands, Spain, Sweden, Switzerland, UK), Middle East (Palestine, Iran, Iraq), and Oceania (Australia, Papua New Guinea).
We would like to thank all those who took the time to provide us with valuable feedback during the consultation period from 30 April to 30 June 2015.
Humanitarian and development actors can continue to download the draft CHS Guidance Notes and Indicators until the finalised version is made available in coming months.
If you have any concerns or questions on the Guidance Notes and Indicators, please do not hesitate to contact us at firstname.lastname@example.org.